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 What’s new at SCSU!

  1. IT Help Desk Support 

 Call: 203-392-5123 (Available 24/7) 

Email: HelpDesk@SouthernCT.edu  

Chat: https://helpdesk.southernct.edu/

Walk-in Support: Buley Library 1st Floor

  • Monday – Thursday: 7:30 am - 8:00 pm
  • Friday: 7:30 am - 4:00 pm
  • Saturday: 9:00 am - 5:00 pm

By Appointment: Buley Library 4th Floor

Reference the Buley Library Hours/Calendar for updated hours of operation. Walk-In support hours are limited to the building hours of operation.  

 

  1. Live Training and Q&A

Apporto Virtual Desktop & Applications 

Microsoft Teams  

When: Wednesday, August 26th 12:00 pm – 1:00 pm 

Click here to join

Cisco Webex  

When: Thursday, August 27th 12:00 pm – 1:00 pm 

Click here to join

Blackboard Learn 9 

When: Friday, August 28th 12:00 pm – 1:00 pm 

Click here to join

 

  1. CampusWiFi   

Eduroam is the official wireless network for your personal devices. As a global federation, the “eduroam” network will provide you wireless access at any participating institutionThere are over 50 different participating locations in the New England area and almost 1,000 participating locations in the United States. To get connected, simply join with your full SouthernCT.edu email address and password. More info can be found on our help desk site.

Our wireless network continues to grow! Here is list of our outdoor wireless locations: 

Outdoor Wireless Access

  • Academic Quad (Engleman, Buley, Earl, & Adanti Student Center)  
  • Jess Dow Football Field (including the concession stand area) 
  • The two baseball fields behind Engleman & Pelz   
  • Lyman Center (front of building)  
  • Residence Halls Quad (Farnham, Wilkinson, & Chase)
  • Residence Halls Quad (Hickerson, Neff, & West Campus)

“Drive-in” Wireless Access 

  • Davis parking lot - Lot 1 (for faculty and staff)

 

  1. Computer Loans

The following offices are providing computer loans to those who meet the requirements for each program. 

University Access Program (UAP) + PASS

Disability and Resources Center (DRC)

Buley Library

  • Laptops computers are available for 3 week loan period (21 days). The loan request can be renewed after the initial 3 weeks. 
  • Contact the Library at (203) 392-5756 or visit the Circulation Desk in the Buley Library. 

Information Technology

  • Desktop computers are available upon request from the SCSU IT Help Desk. 
  • Contact the Help Desk via (203) 392-5123 or by email at HelpDesk@southernct.edu  
  • For more information, send technology requests to HelpDesk@SouthernCT.edu 

 

  1. HyFlexClassrooms  

We are happy to announce that starting with the Fall 2020 semester, SCSU will have 20 HyFlex classrooms. These spaces allow the instructor to teach from the classroom with the option for Video Teleconferencing (VTC) that allows students to interact remotely, both synchronously and asynchronously, with the instructor and course materials. Each classroom will have a lecture capture system with a camera and multiple presets.   

Faculty have been provided with documentation and individualized trainings to learn more about these rooms and how they can be used.  These training opportunities will continue into the semester.  If you have any questions, or want to schedule a one-on-one training for these spaces, please contact the IT Help Desk

For more details regarding HyFlex classrooms, please visit: https://inside.southernct.edu/online-learning/hyflex   

 

  1. Sanitizing Workstations 

The IT Help Desk and the HighTech Team are equipped with adequate supplies to clean the computer labs and classroom technology daily. To ensure that each computer is sanitized in between multiple uses during the day, please grab a cleaning wipe and:  

  • Wipe down the keyboard, mouse, and tabletop.   
  • Do not use wipes on computer screens.  
  • Do not allow excess liquid to drip into open connection areas such as USB ports.   
  • Allow the surface to dry before using. 
  1. Apporto – Virtual Desktop and Applications 

Apporto provides easy access to a virtual computer desktop environment. Faculty, students, and staff can access Apporto through MySCSU using any current web browser on Windows 10, MacOS, iPad, or Chromebook.

Software currently available within Apporto:   

  • Adobe Creative Cloud Suite   
  • IBM SPSS   
  • ArcGIS 
  • Octave  

Check out our help desk article for more information.

 

  1. Adobe Software 

The Adobe Creative Cloud software suite is available to all faculty, staff, and students on all campus computers at SCSU. To use the software, you will need to sign in using your SCSU credentials. When prompted, select "Sign in with your work or school account". Faculty and staff can login at Adobe.com to install and use the Adobe Creative Cloud software on other devices.  

For students that are unable to come to campus this Fall and require access to Adobe Creative Cloud for a course you’re teaching, please send the Help Desk an email on the student’s behalf with the student’s name and email address.  

Check out our help desk article for more information. 

  

  1. MySCSU(My Apps) 

This is where you will find Banner Web, Email, Blackboard Learn 9, Microsoft Teams, Word Online, and so much more! Use any web browser to visit login.southernct.edu and then use your full SouthernCT.edu email address and password to login. Learn more here. 

  1. Free and Discounted Software

The Microsoft Office Suite (Word, PowerPoint, Excel) can be downloaded on up to 5 computers for free by logging into Office.com with your SouthernCT.edu email and password and then clicking on “Install Office”. Other software packages like Windows 10 for Education and Sticky Password (password manager tool) are available at a reduced price by creating an account with OnTheHub.   
 

  1. Email on Your Phone  

To add your SouthernCT.edu email account to your smartphone or tablet, follow our Apple iOS and Android tutorials. If you need assistance, please reach out to the IT Help Desk and we’ll help get you connected! 

 

  1. SCSU Mobile App

The official mobile app for Southern Connecticut State University puts many popular services at your fingertips. Learn more here. 

Last updated: 2020-08-24 02:39 PM 1900-1554162
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