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We understand users may have questions about cleaning and disinfecting options for their devices. The following instructions apply to computers, monitors or display screens, docking stations, keyboards and mice. For manufacturer-specific instructions, follow the links below. 

Recommendations from manufacturers:

Microsoft 

HP 

Dell 

Apple 

  1. Turn off the device you plan to clean and disconnect AC power. If a device contains batteries, such as wireless mice and keyboards, remove the batteries. Never clean a product while it is powered on or plugged in.
  2. Disconnect any external devices.
  3. Never spray any liquids directly onto the device.
  4. Moisten a microfiber cloth with a mixture of 70% isopropyl alcohol / 30% water. The cloth should be damp, but not dripping wet. Excess moisture should be removed if the cloth is wet before wiping the product. Using any material other than a microfiber cloth could cause damage to your product.
  5. Gently wipe the moistened cloth on the surfaces to be cleaned. Do not allow any moisture to drip into areas like connection ports, keyboards, display panels, etc. Moisture entering the inside of an electronic product can cause damage to the product. Excessive wiping potentially could lead to damaging some surfaces.
  6. Surfaces must be completely air-dried before turning the device on after cleaning. No moisture should be visible on the surfaces of the product before it is powered on or plugged in.
  7. After cleaning or disinfecting a glass surface, it may be cleaned again using a glass cleaner designed for display surfaces following directions for that specific cleaner. We recommend you avoid glass cleaning products containing Ammonia.

Customers may experience some visible cosmetic changes to finishes over time as a result of the cleaning process outlined above on some surfaces. To minimize the risk of damage, the following chemicals or products containing these chemicals should be avoided, as they are very harsh and will cause permanent damage to some product surfaces:

  • Any chlorine-based cleaner, such as bleach
  • Peroxides (including hydrogen peroxide)
  • Solvents such as; acetone, paint thinner, benzene, methylene chloride or toluene
  • Ammonia (i.e. Windex)
  • Ethyl alcohol

(University Equipment > Computing Hardware)

Last updated: 2020-08-06 01:59 PM 1900-1550849
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